Refund policy

All GoCo products are made to order through our print-on-demand partners. Because each item is custom-printed specifically for you, we're unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

We will replace or refund your order if:

• The item arrives damaged or defective

• There's a manufacturing or printing error (misprint, wrong item, wrong size shipped)

• The item is lost in transit and confirmed undeliverable by the carrier

How to request a replacement or refund: Contact us at apex@gocofrenzy.com within 30 days of delivery. Please include your order number and clear photos of the issue (the item, the defect, and the shipping label/packaging if damage-related). We'll review and get back to you within 1-3 business days.

Please note:

• Minor color variation between your screen and the physical printed product is normal and not considered a defect.

• Approved refunds are issued to your original payment method and may take 5–10 business days to appear, depending on your bank or card provider.

• If a replacement is approved, it will be reprinted and shipped at no additional cost to you.